What started with call centres almost three decades ago after globalisation has now bloomed into one of the most lucrative markets for outsourcing, all thanks to India’s mammoth pool of talent combined with state of the art infrastructure, friendly policies and lower labour costs. Now, in 2022, India is still the global hub for the world to perform all kinds of skilled and complex tasks in various sectors such as Information Technology (IT), Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), and many more. Here is why India has been the global leader and will keep being preferred choice for outsourcing: 1) Low-Cost Services Developed countries have higher costs of living, which leads to higher costs of hiring working professionals. Hence, companies find it preferable to outsource tasks to developing and growing countries like India due to the lower workforce and infrastructure costs, while maintaining the same global standards of quality, excellence…
